Privacy Policy

At Hotscope, we approach your privacy the same way we approach our beauty and fashion philosophy—with honesty, clarity, and respect for what makes you unique. This document explains our relationship with your information when you visit our Saint Petersburg studio, browse our website, or use our services.

Information You Share With Us

When You Choose to Tell Us

Just as we get to know your style preferences in our consultations, we collect information you willingly share:

• Your Basics: Your name, how to reach you, and where to send your purchases
• Style Journey Details: Records of products you’ve purchased, services you’ve received, and your payment methods (though we never store complete payment card information)
• Your Beauty Profile: Your skin concerns, fashion preferences, colour selections, and other details you share during our conversations
• Our Conversations: Questions you ask, feedback you give, and special requests you make

What Our Digital Space Observes

When you visit our online home:

• Your Digital Path: Which pages catch your interest, how long you browse, and what catches your click
• Your Digital Setup: The type of device you use, how you connect to us, and where you’re browsing from (in general terms, not your specific location)
• Connection Points: How you found us—whether through social media, a search engine, or typing our address directly

How We Utilize the Information We Gather About You

Your information helps us create a better experience for you in ways that include:

• Creating a seamless shopping experience whether you’re in our studio or online
• Sending your purchases to the right place
• Reaching out about appointments, new arrivals we think would suit your style or special events
• Crafting our monthly style letter (only if you’ve asked to receive it)
• Analyzing how people use our space and website to make improvements
• Protecting against unusual account activity
• Following laws and regulations that apply to our business

Who We Might Share Your Information With

We’re selective about sharing your information, just as we’re selective about the products on our shelves:

Our Trusted Helpers

We work with specialists who help with specific tasks:

• Payment processing partners who help transactions go smoothly
• Shipping companies who deliver your purchases
• Email service providers who help send our newsletters
• Website hosting services that keep our online home running

Fashion and Beauty Partners

With your clear permission, we might share limited information with brands we carry when:

• You participate in a special brand event or workshop
• You request warranty service for a specific product
• You opt into a brand’s loyalty program through us

When Required by Law

There are times when sharing information isn’t optional:

• If we receive a valid court order
• To protect our legal rights or property
• In rare emergencies involving potential threats to physical safety

If Our Business Changes

If Hotscope ever merges with another company, is acquired, or reorganizes, customer information would likely be among the transferred assets.

Your Choices About Your Information

Managing Communications

Just as we believe makeup should be buildable, we believe in giving you control:

• Every email we send includes a simple way to unsubscribe
• You’re welcome to contact us by phone or email at any time to change your preferences.
• You can also ask to receive only specific kinds of messages.

Your Website Experience

You can control certain aspects of your online experience:

• Adjust your browser settings to decline cookies (though this might affect some website features)
• Use private browsing modes when you prefer not to store browsing history.
• You can disable analytics tracking by adjusting your browser settings.

Accessing What We Know

You have the right to inquire about the data we hold on you:

• Ask for a summary of your personal information stored with us.
• Request corrections if any of your details have changed
• Ask for your data to be deleted, except when we must retain it by law.

Keeping Your Information Safe

We protect your information using appropriate safeguards, including:

• Physical measures in our studio, like secured storage and limited access areas
• Electronic measures like encryption for sensitive information
• Procedural measures that train our team on proper information handling

Just as we can’t guarantee a lipstick will never smudge, no security system is absolutely perfect. We continuously review our practices to make improvements.

Young Style Enthusiasts

Our services and products are intended for adults. We do not intentionally gather data from individuals younger than 13. If it comes to our attention that such information has been collected by mistake, we will immediately erase it.

When This Document Changes

Like seasonal fashion collections, this policy may be updated periodically. We’ll note the effective date at the top when changes occur. Significant changes will be announced through notices on our website or in our studio.

When Information Crosses Borders

Our operations are based in Florida, but our digital services can be accessed from anywhere. Details shared may be housed and managed in the United States, where privacy standards can differ from those in your area.

How Long We Keep Information

Your information is stored only for the time required to support our services and meet applicable legal duties. Different types of information may be kept for different periods based on need and legal requirements.

Florida Sunshine, California Rights

While we’re based in Florida, we respect the enhanced privacy rights granted to California residents under the CCPA. California residents are entitled to ask for details about the personal data we hold on them and to have that data erased. We never sell anyone’s personal information, no matter where they live.

Let’s Talk Privacy

If you’d like to learn more about how we manage your information:

Hotscope Privacy Team

6294 Bahia Del Mar Cir

Saint Petersburg, FL 33715

Email: info.hotscoped@gmail.com

Phone: (341) 188-0757

Available during regular business hours

Just as we take time for thoughtful style consultations, we’ll take time to address your privacy concerns thoroughly and respectfully.